Job Role

Offshore Customer Service & Support

Offshore customer support that feels in-house. Reliable, personable, and built for your customers.

CRM & Ticketing Systems Expertise

Data-Driven Problem Solving

Multichannel Support Tools

Job Role

Offshore Customer Service & Support

Offshore customer support that feels in-house. Reliable, personable, and built for your customers.

CRM & Ticketing Systems Expertise

Data-Driven
Problem Solving

Multichannel Support Tools

Offshore customer support your clients will rave about.

Bad customer services loses business faster than anything else, but hiring a local team that’s available, reliable, and affordable? Not easy.

That’s where TGT Global can step in. 

We build offshore customer support teams that feel like an extension of your business.

From answering calls and emails to managing live chat, they’re trained to support your customers with the same care you would. 

Why it works

Dedicated staff who know your business.
Coverage that matches your hours (or even 24/7) 

Training and culture integration, so it feels seamless

Result:

Happier customers, fewer complaints, and more repeat business.

How do we make offshoring simple?

Our mantra is simplification, across everything we do.

STEP 1

We get to know you.

Let’s start with a conversation.

Tell us about the roles you can’t fill, your pressure points, the work that’s slowing you down.

Our team can then advise you on an offshoring strategy and cost savings.

STEP 2

We'll find your people.

We will find and screen the best talent, present them to you for your selection as part of your team.

We’ll handle the Government and employment requirements and onboard your team.

STEP 3

We make it work.

We will be your eyes, ears and feet on the ground to support your team while liaising with you regularly to manage their performance.

We’ll look after their welfare and enroll them into our Vital program to keep them motivated.

“TGT has given me opportunities to expand my network, collaborate with talented individuals, and improve my time management.

 

I have learned to navigate challenges with a positive mindset, and I feel more confident in my ability to take on greater responsibilities.

 

My experience here has been enriching, and I look forward to continuing my growth.”

 

– TGT Global, Employee Experience Survey

Just some of the companies
who trust us ...​

We’ve helped 300+ business owners across North America, Asia Pacific, Europe, and Australia build offshore teams that actually stick – simple, transparent, and long-term. 

Think offshoring with TGT might be too good to be true?

We get it. Plenty of business owners feel the same way before they talk to us.  That’s why Christine, Thad and Allan are here to guide you through the process, whilst keeping things simple.

They’ll walk you through the numbers with a clear, custom savings report – so you can see exactly what offshoring could mean for your business. 

Why not put us to the test?