When Hedley Gaudin from Australian Owners Corporation Management (AOCM) explored offshoring, his goal was to build a stable, skilled team that could grow with the business. Based in Melbourne, Australia, AOCM manages Owners Corporations across the state of Victoria with care and efficiency.
“There was not a plethora of people domestically in Melbourne that was skilled in it,” Hedley said. Finding the right talent locally was challenging, prompting AOCM to rethink how they built and supported their team long term.
Key takeaways
Hedley Gaudin’s experience with TGT Global shows how the right offshoring strategy can transform team performance and business growth.
Below are the main lessons from AOCM’s journey:
- Offshoring unlocks talent – Finding skilled, long-term staff offshore allowed AOCM to invest in the best people for lasting success.
- Right partner matters – Choosing TGT ensured staff were supported, valued, and committed to the company’s goals.
- Teams drive results – The offshore team improved productivity, satisfaction, and overall business performance.
Finding the right fit through offshoring
Hedley turned to offshoring to find skilled, long-term talent that aligned with AOCM’s values. “Coming offshore enabled us to pick up people that we could invest in more for long-term success,” he said.
At TGT Global, we help clients build teams which grow with their business by tailoring recruitment, onboarding, and training to fit each company’s culture and goals, ensuring stability, skill growth, and lasting impact.
Choosing a partner that puts people first
When Hedley searched for an offshore partner, he prioritized reputation. “The main factors that drove me to choose TGT were reputation and how they looked after their staff here,” he said.
He wanted a provider that didn’t just supply talent but nurtured it. By supporting and valuing offshore staff, TGT created an environment AOCM needed.
Growth starts with the right offshoring team
For AOCM, the impact of partnering with TGT was immediate and measurable. The offshoring setup not only helped speed up recruitment but also improved productivity and team satisfaction.
“It’s definitely been a success,” Hedley shared. “I would categorize it as better than if we hired domestically in terms of time of recruiting the right people, getting the right people for the roles, the productivity from the staff members and their enjoyment and dedication to the role.”
The benefits went further than cost savings. The offshore team became an essential part of AOCM’s operations, bringing efficiency, consistency, and renewed focus to their business.
A partnership that stands out
Hedley had tried other offshore providers but found TGT unmatched in results. “I have used other offshore companies and didn’t have success with them compared to TGT,” he said.
He credits the success to both the quality of people and the structured onboarding with clear communication.
At TGT, we ensure every offshore setup supports long-term growth by aligning with company culture, training teams with clarity, and making the process strategic and sustainable.
Earning trust, one partnership at a time
The partnership between AOCM and TGT has exceeded his expectations.
“My success and the organizational benefits that we’ve received using TGT have been outstanding,” he said. “I have recommended you to other colleagues in the industry as well because I think they could really benefit from using TGT specifically.”
Grow with TGT Global
For AOCM, offshoring with TGT was an investment in lasting success. Hedley’s story shows how the right partner can transform the way teams grow, perform, and thrive through people-focused offshoring that drives real impact.
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